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Given the growing economic challenges and pressures on public spending, it is now apparent that the government will need to increase efficiency measures significantly as well as make increasing cuts. A well-designed and utilised intranet can help the public sector to cut costs streamline everyday processes. strengthen internal communications provide an environment for collaboration facilitate [...]
Council set to refresh Joint Venture contract with BT £9 million discount plus £17.5 million investment in ICT £18 million for housing, social care and apprenticeship projects Liverpool City Council is set to refresh its Joint Venture contract with BT after securing an improved deal. Liverpool Direct Limited was formed in 2001 and runs the [...]
A plan to introduce cleaner, greener bins to the residents of Stockport has backfired after the local council received nearly 60,000 confused calls about the new £7.5million scheme. Authorities in the greater Manchester town have seen bin queries more than double since it introduced the recycling scheme last November. In the past seven months, the [...]
The fight to keep Swansea’s ChildLine call centre open has made its way to the National Assembly. The Evening Post is campaigning to save the centre, which is based at Alexandra House in High Street. And AM for Swansea West Julie James brought up the campaigners’ fight to keep the call centre open in Swansea [...]
A shared services project that supplies contact centre and back-office functions for a county council may not meet its savings targets, a report has revealed. Southwest One, which consists of Somerset County Council (SCC), IBM as well as Taunton Deane Borough Council and Avon and Somerset Police, was formed in 2007 to save £192million over [...]
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